PRODUCTS
PRODUCTS
Electric Articulated Boom Aerial Work Platform (Foreign Trade Type)
Platform height mm 11500
Maximum working height mm 13500
Platform rated load kg 215
Category：
Articulated arm
Call the 24H service hotline 400-993-1898
CONTACT US- Description
- Technical Parameters
- After-sale Warranty
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Product features of electric articulating boom aerial work platform (foreign trade model):
◆ The articulated boom aerial work platform adopts multi-stage folding arm combination design, which is flexible and convenient. It can cross certain obstacles and perform multi-point operations in one place. The security is better, and the movement is convenient, but the cost is high. The crank arm aerial work platform truck is widely suitable for installation, maintenance and climbing operations in urban management, electric power, street lights, advertising, communications, viewfinder, gardens, hospitals, transportation, docks, airport ports, large industrial and mining companies and other industries.
◆ Product Features:
RMT002122 electric articulating boom aerial work platform has fast lifting speed, zero distance swing at the tail, and a wider working range thanks to the cantilever arm, especially suitable for working in places with limited space, small turning radius, flexible driving, can take 2 people, full scale Joystick control system, RMT002122 is driven by batteries, the working height is 13500mm, the maximum lateral overhang of the platform is 6100mm, and the turntable rotates at 362°. RMT002122 type is a manual release hydraulic brake system, the platform is automatically adjusted, and the alarm sound is automatically issued when the equipment is overloaded or tilted, and all functions are stopped. The automatic fault diagnosis system can analyze the cause of the fault and display the error code, which is convenient for maintenance and troubleshooting.
◆ Basic features:
◆Single hand full proportional control ◆Manual platform rotation loading ◆Minimum forearm overhang ◆Ultra small turning radius
◆ DC parallel motor direct drive ◆ Ground retest control ◆ Large two-person working platform ◆ Non-marking tires
◆ Tilt alarm ◆ 5-year structure warranty ◆ 1-year parts and labor warranty ◆ Fault self-diagnosis system
◆ 13.5m working height ◆ 6.1m horizontal extension ◆ 5.4m headroom ◆ One-hand full proportional control
◆ Only 0.4m inner turning radius ◆ Efficient direct electric motor drive ◆ Platform rotator
◆ Optional device
◆ Yellow flashing warning lights ◆ Wires connected to the platform ◆ Optional machine color ◆ Environmentally friendly hydraulic oil
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Item No.
unit
RMT002122
Platform rated load
kg
215
working height
mm
13500
platform height
mm
11500
working radius
mm
6150
Table size (length x width)
mm
1300×700
favorite length
mm
4040
Machine width
mm
1500
Overall height
mm
2000
wheelbase
mm
2000
Ground clearance
mm
120
Voltage
IN
48
power supply
V/Ah
8×6/220
charger
A
30
hydraulic system maximum pressure
MPa
14.5
Inner Wheel Turning Radius
mm
400
Turning radius of outer wheel
mm
2650
Climbing force (two-wheel drive)
%
36
high speed
km/h
4
low speed
km/h
0.8
Platform rising speed
s
85-100
platform drop speed
s
70-85
The maximum allowable angle of front and rear work
°
4
The maximum allowable angle of work on both sides
°
2
Wind resistance level
m/s
12.5(28mph)
Non-marking solid rubber tire specifications
mm
560x230
Total Weight
kg
3760
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■ Technical support
1. Telephone technical support
Rmtzn provides a series of services to meet customer needs. Rmtzn's telephone technical support service aims to quickly and correctly deal with partners' problems at the first time, and provides normal working hours and overtime remote telephone technical support outside normal working hours.
• Service Overview
The following ("Service Description") elaborates on the remote service content included in the Rmtzn telephone technical support service. Through this support service plan, you can obtain Rmtzn technical support services by telephone within the time period specified in this service description. Call the technical support number indicated on the Rmtzn quotation order and other media to obtain technical support services.
The above technical support number services are available in mainland China. For services in Hong Kong, Macao, Taiwan and other regions, please refer to other regional service descriptions.
Enhanced Telephone Technical Support Service Provided: Rmtzn Remote Telephone Technical Supportcountry and region
Telephone Technical Support Hours
Mainland China and Hong Kong, Macao and Taiwan regions
Monday to Sunday 8:30am-5:30pm
other areas
See Rmtzn other regional service instructions
♦ Service hours are based on Eastern Standard Time (EST)
• Customer Responsibilities
If there is any failure of Rmtzn products, the customer should call the free technical support number marked on the Rmtzn quotation, order and other media, and contact the Rmtzn technical support department. A. Before calling Rmtzn, the customer should prepare the following information: 1) The customer number registered by the customer on Rmtzn 2) The product number and model 3) The product serial number 4) The user should be at the location of the device and follow the guidance of Rmtzn technicians B . When communicating with Rmtzn by phone, the customer should prepare the following information: 1) Detailed description of the fault 2) If conditions permit, prepare a document description of the fault and pictures of equipment faults and other important information confidentiality or proprietary claims. The customer promises that any information or data provided or sent to Rmtzn (by telephone, mail or other means) is not confidential or proprietary to the customer.
This Service Description is subject to and supplements the terms and conditions of the higher-level agreement signed between the client and Rmtzn. In the absence of such an agreement, this document is subject to and in addition to Rmtzn's standard terms and conditions of sales, service and technical support, which are available upon request by writing to or visiting www.rmtzn.com. In the event of a conflict between this article and any such term or condition, this article shall prevail. Rmtzn reserves the right to make additions or modifications to this article and the products and services it describes at any time without prior notice.
2. Online technical support
All end customers targeted by Rmtzn can enjoy web support and Rmtzn technical support services within the service period. If a product fails, customers can directly log in to the Rmtzn website service area through the Internet, search for special product services or notify Rmtzn to provide technical personnel and required parts for customers. Onsite support services will be provided in the country and region where the customer makes the service request, and are limited to countries and regions that are able to provide the products and parts purchased by the customer.
Please refer to the quotation for the specific service period. The online support service after the period shall be determined according to the Rmtzn service terms. If additional payment is required, Rmtzn will notify the customer as soon as possible. Rmtzn consumables and accessories such as wearing parts, batteries and others are subject to specific support services, notwithstanding the period of service.
3. On-site service technical support
On-site service provides service and support for customers' Rmtzn products outside the area of purchase. The service provided by Rmtzn (Jiangsu) is limited to mainland China. When customers experience a problem outside of their country, they can request Worldwide Service in any country where their products are supported. Service details and parts availability may vary by country. Customers should understand that due to the distance and traffic conditions of the product location, the response speed of the door-to-door service provided in different places will vary. Customers can obtain technical support in three ways 1) Customers can call the call center in their current area. 2) Customers can call the customer service representative or technical support representative listed on the quotation. 3) If repairs are required, Rmtzn technicians will arrange service through the Rmtzn call center at the customer's location. Rmtzn does not exclude that door-to-door services may be provided by Rmtzn service partners.■ After-sales service
• Product Warranty Product Service Policy
Rmtzn warrants to the customer that, unless otherwise specified, all products will be free from defects in workmanship or material under normal use for a period of ninety (90) days from the date of shipment. Within ninety (90) days from the date of purchase, if the customer finds a defect, Rmtzn will choose to replace or repair the product. The invoice and related documents must be attached at the same time.
Products are free from defects in materials or workmanship as determined by Rmtzn. Repair or exchange is the entire compensation Rmtzn may offer to the customer.
Rmtzn promises a 1-year product warranty. If there is a quality problem within the warranty period, if on-site service is not required, Rmtzn will provide technical support services such as telephone and online, and express repair parts and bear the cost; if on-site service is required, Rmtzn promises on-site service within 48 hours , the relevant expenses shall be borne by Rmtzn. Rmtzn makes no warranties other than those stated above.
Rmtzn shall not be liable for catalog product defect claims or warranty claims arising from catalog product misuse, improper selection or improper application of catalog products. Rmtzn makes no warranties, implied or otherwise, other than those expressly provided by Rmtzn or the manufacturer of the product.
• The scope of product guarantee service
must have the original or photocopy of the invoice for product replacement. If the invoice is lost or the customer requests to re-issue the invoice, the customer needs to fill in the "Application Form for Issuing Special VAT Invoice with Red Letters" and provide Rmtzn to the competent tax authority.
(1) There is no need to replace the invoice for the same quantity of unit price products.
(2) The original ordinary invoice is returned for a different quantity of unit price product, and a new invoice will be issued. If the value-added tax invoice is issued in the current month and has not been certified, the original copy will be returned and a new invoice will be issued. If the original has been certified, the red-letter VAT special invoice notice issued by the tax bureau where the customer is located shall be provided, and the invoice shall be issued according to the notice. For uncertified invoices issued every other month, customers need to fill out the "Application Form for Issuing Special VAT Invoices in Red Letters" to the competent tax authority. Due to the tax bureau's restrictions on the red-letter value-added tax invoice notice issued by the seller, the processing time is relatively long. It is recommended that the customer verify the invoice and proceed according to (2).
Maintenance
For those who meet the above conditions, in principle, customers should bring relevant certificates and goods to Rmtzn customer service outlets for return and repair services; if the goods need to be returned by express or mail under special circumstances, they must be confirmed with Rmtzn customer service outlets before shipment. Acceptance number, otherwise it will not be accepted; if the return and repair are caused by the customer, the freight will be borne by the customer; if the return and repair are caused by Rmtzn, the freight will be borne by Rmtzn.
Due to the regulations on the management of value-added tax invoices, the processing of special value-added tax invoices must be processed within 90 days from the original date of issuance.
National after-sales service hotline: 400-993-1898