PRODUCTS
PRODUCTS
Self-propelled electric crank arm aerial work platform (18-20M)
Maximum platform height mm 18000-20000
Maximum working height mm 20000-22000
Platform rated load kg 230
Category：
Articulated arm
Call the 24H service hotline 400-993-1898
CONTACT US- Description
- Technical Parameters
- After-sale Warranty
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Self-propelled electric articulating boom aerial work platform ( 18-20M) product features:
◆ It can adapt to the specific working environment, that is, it can work in humid, corrosive, dusty, high temperature and low temperature environments. The machine has the function of automatic walking, which can walk quickly and slowly under different working conditions. Only one person can operate the machine to complete the lifting, forward, backward, turning, turning and other actions continuously when working at heights. Compared with the traditional hydraulic platform Greatly improve work efficiency, reduce the number of operators and labor intensity.
jib
◆ There are dust-proof and sand-proof devices at the head of the jib and the piston rod of the oil cylinder.
◆ Drag chains are made of high-strength engineering plastics resistant to marine climates, suitable for harsh working environments.
turntable
◆ There are ring positions on the bottom frame and turntable for easy hoisting.
◆ The working bucket has an automatic leveling function, and the inclination angle of the working bucket relative to the horizontal plane cannot exceed 1.5°.
security settings
◆ There are upper and lower consoles (ground console and platform console) and the upper and lower consoles are switched by a reversing switch. The locking function of the lower console when the upper control is in use.
◆ The telescopic, luffing and slewing operation of the boom is stable, and it has a buffer device.
◆ The electric self-propelled crank arm aerial work platform adopts hydraulic brake and mechanical parking brake, which is easy to operate, safe and reliable, and the service brake is automatically compensated. The brake is a disc brake.
◆ There is a foot switch on the platform, which can only be operated by stepping on the foot switch.
◆ When the machine is parked on a ground with an unevenness exceeding 3°, the movement of the boom will be restricted.
◆ Each oil cylinder is equipped with a balance valve or hydraulic lock to ensure that the oil cylinder will not move automatically, and the connection between the oil cylinder and the balance valve and hydraulic lock is rigid.
Electrical System
◆ It adopts PLC and CAN bus control mode, which simplifies wiring and facilitates maintenance and repair. Metal air-proof plugs are used, and the protection level reaches IP65.
◆ Boom expansion, luffing, slewing and platform walking are all controlled by electro-hydraulic proportional control, which can realize stepless speed regulation.
◆ When the equipment operates, it will send out sound and light alarm.
◆ The upper and lower consoles are equipped with emergency stop buttons, which can enable the operator to quickly turn off the power and prevent the platform from continuing to move when an unexpected situation occurs during operation.
◆ The lower console has a fault indicator, and the upper console has a power meter.
◆ The upper and lower consoles are protected by protective covers.
◆ All actions are controlled by the operating handle on the workbench, and the motor is steplessly variable, which effectively prolongs the service life of the battery and the motor, and the motor only consumes energy during work. The boom is in any position, the work platform can walk safely, and the walking speed decreases with the increase of the lifting height.
◆ The machine is equipped with an intelligent charging system, using a fully automatic charger, which can automatically complete the entire charging process, and will automatically stop charging when the battery is fully charged.
Hydraulic system
◆ The main hydraulic components and control components are imported brand products with high reliability.
◆ The hydraulic system has automatic pressure compensation and load sensing functions to ensure that the oil pump will not be damaged due to overload.
◆ Equipped with a manual emergency lowering device, when the main oil pump fails, the working bucket can be safely lowered to the ground.
◆ Install a safety valve on the hydraulic circuit to prevent the pressure in the hydraulic components from rising abnormally.
◆ The working bucket leveling adopts the static pressure leveling system. Compared with the traditional electro-hydraulic leveling system, the static pressure leveling system runs more smoothly and has higher reliability. More importantly, it can avoid malfunctions caused by electrical failures.
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Item No.
unit
RMT002127
RMT002128
working height
mm
20000
22000
platform height
mm
18000
20000
maximum horizontal extension
mm
10800
12300
Maximum spanning height
mm
9200
9200
Maximum carrying capacity
kg
230
230
Gradeability
°/%
14°/25%
14°/25%
Minimum turning radius
mm
4500
5200
running speed
decline
km/h
5
5
rising
km/h
0.8
0.8
Receiving length
mm
8100
9200
Car width
mm
2380
2380
Closed height
mm
2380
2340
Platform size (length x width x height)
mm
1530×760×1130
1530×760×1130
Turntable rotation speed
rpm
0～0.8
0～0.8
turntable rotation
°
360° continuous
355° (continuous rotation is optional)
platform rotation
°
±80°
±80°
platform leveling
/
automatic leveling
automatic leveling
Ground clearance
mm
300
300
Drive wheel size
Phi
33×12-20 solid tires
33×12-20 solid tires
gross weight
kg
7250
8250
travel motor
kw
6.5×2kw
6.5×2kw
control voltage
IN
twenty four
twenty four
maintenance-free battery
V/Ah
48/420Amph
48/490Amph
charger
V/A
48/40
48/40
Hydraulic oil tank volume
L
70
70
wheelbase
mm
2600
2600
tail sweep
mm
200
330
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■ Technical support
1. Telephone technical support
Rmtzn provides a series of services to meet customer needs. Rmtzn's telephone technical support service aims to quickly and correctly deal with partners' problems at the first time, and provides normal working hours and overtime remote telephone technical support outside normal working hours.
• Service Overview
The following ("Service Description") elaborates on the remote service content included in the Rmtzn telephone technical support service. Through this support service plan, you can obtain Rmtzn technical support services by telephone within the time period specified in this service description. Call the technical support number indicated on the Rmtzn quotation order and other media to obtain technical support services.
The above technical support number services are available in mainland China. For services in Hong Kong, Macao, Taiwan and other regions, please refer to other regional service descriptions.
Enhanced Telephone Technical Support Service Provided: Rmtzn Remote Telephone Technical Supportcountry and region
Telephone Technical Support Hours
Mainland China and Hong Kong, Macao and Taiwan regions
Monday to Sunday 8:30am-5:30pm
other areas
See Rmtzn other regional service instructions
♦ Service hours are based on Eastern Standard Time (EST)
• Customer Responsibilities
If there is any failure of Rmtzn products, the customer should call the free technical support number marked on the Rmtzn quotation, order and other media, and contact the Rmtzn technical support department. A. Before calling Rmtzn, the customer should prepare the following information: 1) The customer number registered by the customer on Rmtzn 2) The product number and model 3) The product serial number 4) The user should be at the location of the device and follow the guidance of Rmtzn technicians B . When communicating with Rmtzn by phone, the customer should prepare the following information: 1) Detailed description of the fault 2) If conditions permit, prepare a document description of the fault and pictures of equipment faults and other important information confidentiality or proprietary claims. The customer promises that any information or data provided or sent to Rmtzn (by telephone, mail or other means) is not confidential or proprietary to the customer.
This Service Description is subject to and supplements the terms and conditions of the higher-level agreement signed between the client and Rmtzn. In the absence of such an agreement, this document is subject to and in addition to Rmtzn's standard terms and conditions of sales, service and technical support, which are available upon request by writing to or visiting www.rmtzn.com. In the event of a conflict between this article and any such term or condition, this article shall prevail. Rmtzn reserves the right to make additions or modifications to this article and the products and services it describes at any time without prior notice.
2. Online technical support
All end customers targeted by Rmtzn can enjoy web support and Rmtzn technical support services within the service period. If a product fails, customers can directly log in to the Rmtzn website service area through the Internet, search for special product services or notify Rmtzn to provide technical personnel and required parts for customers. Onsite support services will be provided in the country and region where the customer makes the service request, and are limited to countries and regions that are able to provide the products and parts purchased by the customer.
Please refer to the quotation for the specific service period. The online support service after the period shall be determined according to the Rmtzn service terms. If additional payment is required, Rmtzn will notify the customer as soon as possible. Rmtzn consumables and accessories such as wearing parts, batteries and others are subject to specific support services, notwithstanding the period of service.
3. On-site service technical support
On-site service provides service and support for customers' Rmtzn products outside the area of purchase. The service provided by Rmtzn (Jiangsu) is limited to mainland China. When customers experience a problem outside of their country, they can request Worldwide Service in any country where their products are supported. Service details and parts availability may vary by country. Customers should understand that due to the distance and traffic conditions of the product location, the response speed of the door-to-door service provided in different places will vary. Customers can obtain technical support in three ways 1) Customers can call the call center in their current area. 2) Customers can call the customer service representative or technical support representative listed on the quotation. 3) If repairs are required, Rmtzn technicians will arrange service through the Rmtzn call center at the customer's location. Rmtzn does not exclude that door-to-door services may be provided by Rmtzn service partners.■ After-sales service
• Product Warranty Product Service Policy
Rmtzn warrants to the customer that, unless otherwise specified, all products will be free from defects in workmanship or material under normal use for a period of ninety (90) days from the date of shipment. Within ninety (90) days from the date of purchase, if the customer finds a defect, Rmtzn will choose to replace or repair the product. The invoice and related documents must be attached at the same time.
Products are free from defects in materials or workmanship as determined by Rmtzn. Repair or exchange is the entire compensation Rmtzn may offer to the customer.
Rmtzn promises a 1-year product warranty. If there is a quality problem within the warranty period, if on-site service is not required, Rmtzn will provide technical support services such as telephone and online, and express repair parts and bear the cost; if on-site service is required, Rmtzn promises on-site service within 48 hours , the relevant expenses shall be borne by Rmtzn. Rmtzn makes no warranties other than those stated above.
Rmtzn shall not be liable for catalog product defect claims or warranty claims arising from catalog product misuse, improper selection or improper application of catalog products. Rmtzn makes no warranties, implied or otherwise, other than those expressly provided by Rmtzn or the manufacturer of the product.
• The scope of product guarantee service
must have the original or photocopy of the invoice for product replacement. If the invoice is lost or the customer requests to re-issue the invoice, the customer needs to fill in the "Application Form for Issuing Special VAT Invoice with Red Letters" and provide Rmtzn to the competent tax authority.
(1) There is no need to replace the invoice for the same quantity of unit price products.
(2) The original ordinary invoice is returned for a different quantity of unit price product, and a new invoice will be issued. If the value-added tax invoice is issued in the current month and has not been certified, the original copy will be returned and a new invoice will be issued. If the original has been certified, the red-letter VAT special invoice notice issued by the tax bureau where the customer is located shall be provided, and the invoice shall be issued according to the notice. For uncertified invoices issued every other month, customers need to fill out the "Application Form for Issuing Special VAT Invoices in Red Letters" to the competent tax authority. Due to the tax bureau's restrictions on the red-letter value-added tax invoice notice issued by the seller, the processing time is relatively long. It is recommended that the customer verify the invoice and proceed according to (2).
Maintenance
For those who meet the above conditions, in principle, customers should bring relevant certificates and goods to Rmtzn customer service outlets for return and repair services; if the goods need to be returned by express or mail under special circumstances, they must be confirmed with Rmtzn customer service outlets before shipment. Acceptance number, otherwise it will not be accepted; if the return and repair are caused by the customer, the freight will be borne by the customer; if the return and repair are caused by Rmtzn, the freight will be borne by Rmtzn.
Due to the regulations on the management of value-added tax invoices, the processing of special value-added tax invoices must be processed within 90 days from the original date of issuance.
National after-sales service hotline: 400-993-1898