PRODUCTS
PRODUCTS
Crawler Articulated Boom Aerial Work Platform 10-15M
Maximum height of platform mm 10000-15000
Maximum working height mm 12000-17000
Platform rated load kg 230
Category：
Articulated arm
Call the 24H service hotline 400-993-1898
CONTACT US- Description
- Technical Parameters
- After-sale Warranty
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Crawler Articulated Boom Aerial Work Platform 10-15M Product Features:
Complete machine
◆ It can adapt to various specific working environments, that is, it can work in humid, corrosive, dusty, high temperature and low temperature environments.
◆ Reliable brakes are provided for platform walking and arm frame rotation to ensure reliable control on ramps and during operation. Install manual slewing lock and release travel brake function so that the platform can be towed. At the same time, for the working conditions on the slope, the automatic leveling function of the turntable is specially added, so that the inclination angle of the turntable relative to the horizontal plane cannot exceed 1.5°. Ensure that it can work normally on slopes within 15°.
◆ The air intake system of the engine adopts a closed two-stage filter, which is suitable for working in a dusty environment; and it is easy to maintain.
◆ The logo is clear and the meaning is clear.
platform
◆ There is a foot switch on the platform, which can only be operated by stepping on the foot switch.
◆ An anti-collision switch is installed on the working bar. When the upward movement touches an obstacle, it will automatically cut off the upward luffing and boom extension, but allow the downward luffing and boom retraction.
◆ The working bucket has a weighing function to accurately detect the platform load, regardless of the position of the load on the platform. When the platform load exceeds the allowable maximum load, it can display and alarm and limit the movement of the platform to ensure the strength of the working bucket and the connecting parts of the working bucket and the safety of work.
Jib
◆ There are dust-proof and sand-proof devices at the head of the jib and the piston rod of the oil cylinder.
◆ The drag chain mechanism adopts sleeve technology, the sleeve is made of surface-treated aluminum alloy profiles, and the drag chain is made of high-strength engineering plastics resistant to marine weather, which is suitable for harsh working environments.
◆ The operating platform can walk safely when the boom is in any position; the walking speed decreases with the increase of the lifting height.
Chassis
◆ There are ring positions on the bottom frame and turntable for easy hoisting.
Security measures
◆ With alarm and cut-off functions: when the working range reaches the maximum allowable range, it will automatically stop all actions in the dangerous direction.
◆ When the machine is parked on a ground with an unevenness exceeding 3°, the movement of the boom will be restricted.
◆ When the equipment is running and rotating, it will send out sound and light alarm.
◆ When the angle of the working arm is above the horizontal plane or the extension of the telescopic arm is more than 1.2 meters, there is a limit to the walking speed of the vehicle.
◆ Install a safety valve on the hydraulic circuit to prevent the pressure in the hydraulic components from rising abnormally.
◆ Each oil cylinder is equipped with a balance valve or hydraulic lock to ensure that the oil cylinder will not move automatically, and the connection between the oil cylinder and the balance valve and hydraulic lock is rigid.
◆ Equipped with 12V auxiliary power unit, when the engine or the main oil pump fails, the working bucket can be safely lowered to the ground.
Engine
◆ Equipped with a device to prevent restarting when the engine is running.
◆ There are three gear speeds for engine throttle control. When there is no action for a long time, the engine will automatically reduce to low idle speed to meet energy-saving requirements.
◆ Equipped with an automatic shutdown device to prevent engine overheating and low oil pressure.
Electrical System
◆ It adopts PLC and CAN bus control mode, which simplifies wiring and facilitates maintenance and repair. Metal air-proof plugs are used, and the protection level reaches IP65.
◆ There are upper and lower consoles (ground console and platform console) and the upper and lower consoles are switched by a reversing switch. The lower control has priority.
◆ The lower console can indicate the oil temperature, oil pressure and water temperature of the diesel engine. The upper and lower consoles are equipped with emergency stop buttons, which can enable the operator to quickly extinguish the engine and prevent the platform from continuing to move when an unexpected situation occurs during operation.
◆ The upper and lower consoles are protected by protective covers.
Hydraulic system
◆ The luffing and slewing operation of the boom is stable, and it has a buffer device.
◆ Boom luffing, slewing and platform walking are all controlled by electro-hydraulic ratio, which can realize stepless speed regulation.
◆ The telescopic, luffing, slewing and platform walking of the boom can carry out multiple tasks at the same time.
◆ When the platform is running, if one wheel is vacated, the other driving wheels can run normally through the distribution valve.
◆ The working bucket has an automatic leveling function, and the inclination angle of the working bucket relative to the horizontal plane is not more than 1.5°.
◆ The hydraulic pump has automatic pressure compensation and load sensing functions to ensure that the oil pump and engine will not be damaged due to overload.
◆ Hydraulic components and control components are imported brand products with high reliability.
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■ Technical support
1. Telephone technical support
Rmtzn provides a series of services to meet customer needs. Rmtzn's telephone technical support service aims to quickly and correctly deal with partners' problems at the first time, and provides normal working hours and overtime remote telephone technical support outside normal working hours.
• Service Overview
The following ("Service Description") elaborates on the remote service content included in the Rmtzn telephone technical support service. Through this support service plan, you can obtain Rmtzn technical support services by telephone within the time period specified in this service description. Call the technical support number indicated on the Rmtzn quotation order and other media to obtain technical support services.
The above technical support number services are available in mainland China. For services in Hong Kong, Macao, Taiwan and other regions, please refer to other regional service descriptions.
Enhanced Telephone Technical Support Service Provided: Rmtzn Remote Telephone Technical Supportcountry and region
Telephone Technical Support Hours
Mainland China and Hong Kong, Macao and Taiwan regions
Monday to Sunday 8:30am-5:30pm
other areas
See Rmtzn other regional service instructions
♦ Service hours are based on Eastern Standard Time (EST)
• Customer Responsibilities
If there is any failure of Rmtzn products, the customer should call the free technical support number marked on the Rmtzn quotation, order and other media, and contact the Rmtzn technical support department. A. Before calling Rmtzn, the customer should prepare the following information: 1) The customer number registered by the customer on Rmtzn 2) The product number and model 3) The product serial number 4) The user should be at the location of the device and follow the guidance of Rmtzn technicians B . When communicating with Rmtzn by phone, the customer should prepare the following information: 1) Detailed description of the fault 2) If conditions permit, prepare a document description of the fault and pictures of equipment faults and other important information confidentiality or proprietary claims. The customer promises that any information or data provided or sent to Rmtzn (by telephone, mail or other means) is not confidential or proprietary to the customer.
This Service Description is subject to and supplements the terms and conditions of the higher-level agreement signed between the client and Rmtzn. In the absence of such an agreement, this document is subject to and in addition to Rmtzn's standard terms and conditions of sales, service and technical support, which are available upon request by writing to or visiting www.rmtzn.com. In the event of a conflict between this article and any such term or condition, this article shall prevail. Rmtzn reserves the right to make additions or modifications to this article and the products and services it describes at any time without prior notice.
2. Online technical support
All end customers targeted by Rmtzn can enjoy web support and Rmtzn technical support services within the service period. If a product fails, customers can directly log in to the Rmtzn website service area through the Internet, search for special product services or notify Rmtzn to provide technical personnel and required parts for customers. Onsite support services will be provided in the country and region where the customer makes the service request, and are limited to countries and regions that are able to provide the products and parts purchased by the customer.
Please refer to the quotation for the specific service period. The online support service after the period shall be determined according to the Rmtzn service terms. If additional payment is required, Rmtzn will notify the customer as soon as possible. Rmtzn consumables and accessories such as wearing parts, batteries and others are subject to specific support services, notwithstanding the period of service.
3. On-site service technical support
On-site service provides service and support for customers' Rmtzn products outside the area of purchase. The service provided by Rmtzn (Jiangsu) is limited to mainland China. When customers experience a problem outside of their country, they can request Worldwide Service in any country where their products are supported. Service details and parts availability may vary by country. Customers should understand that due to the distance and traffic conditions of the product location, the response speed of the door-to-door service provided in different places will vary. Customers can obtain technical support in three ways 1) Customers can call the call center in their current area. 2) Customers can call the customer service representative or technical support representative listed on the quotation. 3) If repairs are required, Rmtzn technicians will arrange service through the Rmtzn call center at the customer's location. Rmtzn does not exclude that door-to-door services may be provided by Rmtzn service partners.■ After-sales service
• Product Warranty Product Service Policy
Rmtzn warrants to the customer that, unless otherwise specified, all products will be free from defects in workmanship or material under normal use for a period of ninety (90) days from the date of shipment. Within ninety (90) days from the date of purchase, if the customer finds a defect, Rmtzn will choose to replace or repair the product. The invoice and related documents must be attached at the same time.
Products are free from defects in materials or workmanship as determined by Rmtzn. Repair or exchange is the entire compensation Rmtzn may offer to the customer.
Rmtzn promises a 1-year product warranty. If there is a quality problem within the warranty period, if on-site service is not required, Rmtzn will provide technical support services such as telephone and online, and express repair parts and bear the cost; if on-site service is required, Rmtzn promises on-site service within 48 hours , the relevant expenses shall be borne by Rmtzn. Rmtzn makes no warranties other than those stated above.
Rmtzn shall not be liable for catalog product defect claims or warranty claims arising from catalog product misuse, improper selection or improper application of catalog products. Rmtzn makes no warranties, implied or otherwise, other than those expressly provided by Rmtzn or the manufacturer of the product.
• The scope of product guarantee service
must have the original or photocopy of the invoice for product replacement. If the invoice is lost or the customer requests to re-issue the invoice, the customer needs to fill in the "Application Form for Issuing Special VAT Invoice with Red Letters" and provide Rmtzn to the competent tax authority.
(1) There is no need to replace the invoice for the same quantity of unit price products.
(2) The original ordinary invoice is returned for a different quantity of unit price product, and a new invoice will be issued. If the value-added tax invoice is issued in the current month and has not been certified, the original copy will be returned and a new invoice will be issued. If the original has been certified, the red-letter VAT special invoice notice issued by the tax bureau where the customer is located shall be provided, and the invoice shall be issued according to the notice. For uncertified invoices issued every other month, customers need to fill out the "Application Form for Issuing Special VAT Invoices in Red Letters" to the competent tax authority. Due to the tax bureau's restrictions on the red-letter value-added tax invoice notice issued by the seller, the processing time is relatively long. It is recommended that the customer verify the invoice and proceed according to (2).
Maintenance
For those who meet the above conditions, in principle, customers should bring relevant certificates and goods to Rmtzn customer service outlets for return and repair services; if the goods need to be returned by express or mail under special circumstances, they must be confirmed with Rmtzn customer service outlets before shipment. Acceptance number, otherwise it will not be accepted; if the return and repair are caused by the customer, the freight will be borne by the customer; if the return and repair are caused by Rmtzn, the freight will be borne by Rmtzn.
Due to the regulations on the management of value-added tax invoices, the processing of special value-added tax invoices must be processed within 90 days from the original date of issuance.
National after-sales service hotline: 400-993-1898