PRODUCTS
PRODUCTS
Heavy-duty semi-electric stacker (support non-standard customization)
Rated load 2000kg
Max lifting height 1600-3500mm
Fork min height 90mm
Category：
Semi electric
Call the 24H service hotline 400-993-1898
CONTACT US- Description
- Technical Parameters
- After-sale Warranty
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Heavy-duty semi-electric stacker (support non-standard customization) product features:
◆ Semi-electric stacker is a kind of electric stacker, with simple structure, flexible control, good micro-movement, high explosion-proof safety performance, suitable for narrow It is an ideal equipment for loading and unloading pallets in high-bay warehouses and workshops for operations in aisles and limited spaces;
◆ Equipped with a high-quality hydraulic pump station, the power is strong, the operation is stable, the use is worry-free, and the power is durable;
◆ Heavy-duty "C"-shaped steel mast made by special rolling process, strong and safe;
◆ The steel plate fork formed by the overall stamping process is beautiful and durable;
◆ Meet European EN1757-1:2001, EN1727 standards;
◆ Adopt a new rear axle structure to make the structure of the stacker more reasonable;
◆ Adopt imported pneumatic spring handle device, which is more convenient and reasonable to use;
◆ The door frame is made of raw materials imported from Germany, and the quality is strictly controlled;
◆ It adopts pedal-type lightweight design, which has the characteristics of lighter push and pull force, lighter and more flexible, and more convenient to use;
◆ Safe and reliable brake system improves the safety of semi-electric stacker in practical application;
◆ Adopting special connecting rod structure, which effectively prolongs the service life of the machine and facilitates maintenance at the same time;
◆ Rmtzn can be customized according to the requirements of different customers to meet the different needs of different industries 1V1 tailor-made!
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Item No.
unit
RMT002559
RMT002560
RMT002561
RMT0025 62
RMT0025 63
Rated load
Q(kg)
2000
2000
2000
2000
2000
load center distance
c(mm)
500
500
500
500
500
Front suspension
x(mm)
745
745
745
745
745
wheelbase
Y(mm)
1185
1185
1185
1185
1185
Lifting height
hl(mm)
1600
2000
2500
3000
3500
Height when mast retracted
h3(mm)
2090
1590
1840
2090
2340
The maximum height of the mast during operation
h4(mm)
2100
2500
3000
3500
4000
Height when the fork is lowered
hl3(mm)
90
90
90
90
90
overall length
ll(mm)
1860
1860
1860
1860
1860
Fork face length
(mm)
1100
1100
1100
1100
1100
Body width
bl(mm)
800
800
800
800
800
Fork size
S/e/l(mm)
50X160X1100
50X160X1100
50X160X1100
50X160X1100
50X160X1100
Fork outer width
b5(mm)
320-1030
320-1030
320-1030
320-1030
320-1030
Wheelbase Center Ground Clearance
m2(mm)
40
40
40
40
40
Aisle width, pallet 1000x1200 (1200 placed across pallet forks)
Ast(mm)
2305
2305
2305
2305
2305
Aisle width, pallet ^800x1200 (1200 placed along the fork)
Ast(mm)
2258
2258
2258
2258
2258
Turning radius
Wa (mm)
1425
1425
1425
1425
1425
Lifting speed, full load /no load
m/s
0.08/0.1
0.08/0.1
0.08/0.1
0.08/0.1
0.08/0.1
Descending speed, full load /no load
m/s
0.12/0.09
0.12/0.09
0.12/0.09
0.12/0.09
0.12/0.09
service brake
/
mechanical brake
mechanical brake
mechanical brake
mechanical brake
mechanical brake
Increase motor power
kW
1.6
1.6
1.6
1.6
1.6
Battery voltage /rated capacity
V/AH
12/120
12/120
12/120
12/120
12/120
Battery size (length X width X height)
mm
376*188*320
376*188*320
376*188*320
376*188*320
376*188*320
wheel
/
polyurethane wheel
polyurethane wheel
polyurethane wheel
polyurethane wheel
polyurethane wheel
wheel size, front
mm
φ180*50
φ180*50
φ180*50
φ180*50
φ180*50
wheel size, rear
mm
φ80X70
φ80X70
φ80X70
φ80X70
φ80X70
Number of wheels, front and rear ( x 2 drive wheels)
/
2/2
2/2
2/2
2/2
2/2
Front wheel base
blO(mm)
700
700
700
700
700
rear wheel track
bll(mm)
410/525
410/525
410/525
410/525
410/525
Self-weight (with battery)
kg
380/400/440
380/400/440
380/400/440
380/400/440
380/400/440
The noise level at the driver's ear complies with DIN12053
dB(A)
≤70
≤70
≤70
≤70
≤70
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■ Technical support
1. Telephone technical support
Rmtzn provides a series of services to meet customer needs. Rmtzn's telephone technical support service aims to quickly and correctly deal with partners' problems at the first time, and provides normal working hours and overtime remote telephone technical support outside normal working hours.
• Service Overview
The following ("Service Description") elaborates on the remote service content included in the Rmtzn telephone technical support service. Through this support service plan, you can obtain Rmtzn technical support services by telephone within the time period specified in this service description. Call the technical support number indicated on the Rmtzn quotation order and other media to obtain technical support services.
The above technical support number services are available in mainland China. For services in Hong Kong, Macao, Taiwan and other regions, please refer to other regional service descriptions.
Enhanced Telephone Technical Support Service Provided: Rmtzn Remote Telephone Technical Supportcountry and region
Telephone Technical Support Hours
Mainland China and Hong Kong, Macao and Taiwan regions
Monday to Sunday 8:30am-5:30pm
other areas
See Rmtzn other regional service instructions
♦ Service hours are based on Eastern Standard Time (EST)
• Customer Responsibilities
If there is any failure of Rmtzn products, the customer should call the free technical support number marked on the Rmtzn quotation, order and other media, and contact the Rmtzn technical support department. A. Before calling Rmtzn, the customer should prepare the following information: 1) The customer number registered by the customer on Rmtzn 2) The product number and model 3) The product serial number 4) The user should be at the location of the device and follow the guidance of Rmtzn technicians B . When communicating with Rmtzn by phone, the customer should prepare the following information: 1) Detailed description of the fault 2) If conditions permit, prepare a document description of the fault and pictures of equipment faults and other important information confidentiality or proprietary claims. The customer promises that any information or data provided or sent to Rmtzn (by telephone, mail or other means) is not confidential or proprietary to the customer.
This Service Description is subject to and supplements the terms and conditions of the higher-level agreement signed between the client and Rmtzn. In the absence of such an agreement, this document is subject to and in addition to Rmtzn's standard terms and conditions of sales, service and technical support, which are available upon request by writing to or visiting www.rmtzn.com. In the event of a conflict between this article and any such term or condition, this article shall prevail. Rmtzn reserves the right to make additions or modifications to this article and the products and services it describes at any time without prior notice.
2. Online technical support
All end customers targeted by Rmtzn can enjoy web support and Rmtzn technical support services within the service period. If a product fails, customers can directly log in to the Rmtzn website service area through the Internet, search for special product services or notify Rmtzn to provide technical personnel and required parts for customers. Onsite support services will be provided in the country and region where the customer makes the service request, and are limited to countries and regions that are able to provide the products and parts purchased by the customer.
Please refer to the quotation for the specific service period. The online support service after the period shall be determined according to the Rmtzn service terms. If additional payment is required, Rmtzn will notify the customer as soon as possible. Rmtzn consumables and accessories such as wearing parts, batteries and others are subject to specific support services, notwithstanding the period of service.
3. On-site service technical support
On-site service provides service and support for customers' Rmtzn products outside the area of purchase. The service provided by Rmtzn (Jiangsu) is limited to mainland China. When customers experience a problem outside of their country, they can request Worldwide Service in any country where their products are supported. Service details and parts availability may vary by country. Customers should understand that due to the distance and traffic conditions of the product location, the response speed of the door-to-door service provided in different places will vary. Customers can obtain technical support in three ways 1) Customers can call the call center in their current area. 2) Customers can call the customer service representative or technical support representative listed on the quotation. 3) If repairs are required, Rmtzn technicians will arrange service through the Rmtzn call center at the customer's location. Rmtzn does not exclude that door-to-door services may be provided by Rmtzn service partners.■ After-sales service
• Product Warranty Product Service Policy
Rmtzn warrants to the customer that, unless otherwise specified, all products will be free from defects in workmanship or material under normal use for a period of ninety (90) days from the date of shipment. Within ninety (90) days from the date of purchase, if the customer finds a defect, Rmtzn will choose to replace or repair the product. The invoice and related documents must be attached at the same time.
Products are free from defects in materials or workmanship as determined by Rmtzn. Repair or exchange is the entire compensation Rmtzn may offer to the customer.
Rmtzn promises a 1-year product warranty. If there is a quality problem within the warranty period, if on-site service is not required, Rmtzn will provide technical support services such as telephone and online, and express repair parts and bear the cost; if on-site service is required, Rmtzn promises on-site service within 48 hours , the relevant expenses shall be borne by Rmtzn. Rmtzn makes no warranties other than those stated above.
Rmtzn shall not be liable for catalog product defect claims or warranty claims arising from catalog product misuse, improper selection or improper application of catalog products. Rmtzn makes no warranties, implied or otherwise, other than those expressly provided by Rmtzn or the manufacturer of the product.
• The scope of product guarantee service
must have the original or photocopy of the invoice for product replacement. If the invoice is lost or the customer requests to re-issue the invoice, the customer needs to fill in the "Application Form for Issuing Special VAT Invoice with Red Letters" and provide Rmtzn to the competent tax authority.
(1) There is no need to replace the invoice for the same quantity of unit price products.
(2) The original ordinary invoice is returned for a different quantity of unit price product, and a new invoice will be issued. If the value-added tax invoice is issued in the current month and has not been certified, the original copy will be returned and a new invoice will be issued. If the original has been certified, the red-letter VAT special invoice notice issued by the tax bureau where the customer is located shall be provided, and the invoice shall be issued according to the notice. For uncertified invoices issued every other month, customers need to fill out the "Application Form for Issuing Special VAT Invoices in Red Letters" to the competent tax authority. Due to the tax bureau's restrictions on the red-letter value-added tax invoice notice issued by the seller, the processing time is relatively long. It is recommended that the customer verify the invoice and proceed according to (2).
Maintenance
For those who meet the above conditions, in principle, customers should bring relevant certificates and goods to Rmtzn customer service outlets for return and repair services; if the goods need to be returned by express or mail under special circumstances, they must be confirmed with Rmtzn customer service outlets before shipment. Acceptance number, otherwise it will not be accepted; if the return and repair are caused by the customer, the freight will be borne by the customer; if the return and repair are caused by Rmtzn, the freight will be borne by Rmtzn.
Due to the regulations on the management of value-added tax invoices, the processing of special value-added tax invoices must be processed within 90 days from the original date of issuance.
National after-sales service hotline: 400-993-1898
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