PRODUCTS
PRODUCTS
Balanced full electric stacker (stand-up type)
Rated load 1500-2000kg
Max lifting height 1600-4000mm
Fork min height 60mm
Category：
All electric
Call the 24H service hotline 400-993-1898
CONTACT US- Description
- Technical Parameters
- After-sale Warranty
-
Product features of counterbalanced full electric stacker (stand-up type):
◆ Stacker without fork legs, adjustable forged forks, easy to apply to a variety of pallets, easy to access goods, and reduce the trouble that the fork legs cannot enter the space.
◆ Original imported high-quality electronic control system, with stepless speed regulation and multiple automatic protection functions, quick response and easy control;
◆ Specially designed AC drive motor provides stronger power. Make the vehicle respond more quickly, control more precisely, run more smoothly, and battery life is longer;
◆Imported hydraulic pump station makes the lifting of goods stable and powerful;
◆ The driving wheel is equipped with a reliable disc brake system, which has stronger power and more stable performance;
◆ Imported steering handle, designed in line with ergonomic principles, comfortable and convenient to operate, scientific control button position design, convenient for left and right hand operation;
◆ The emergency reverse button on the handle effectively prevents the operator from being injured accidentally;
◆ The mast is made of channel steel imported from Germany, the structure is firm and durable, which ensures the stability and safety of the lifting and lowering of the fork;
◆ An electronic limit switch is installed on the mast to accurately control the maximum lifting height of the mast to prevent damage to the hoisting motor;
◆ Large-capacity battery can meet the needs of longer and more frequent work;
◆ The timer and power meter display the power usage at any time, which is convenient for notifying the operator to charge in time;
◆ Foldable pedals, with shock absorption function, can reduce the impact of the road surface on the truck during driving. After the pedals are folded, the length of the whole vehicle is shortened and can be used in a small space;
◆ High-strength polyurethane wheels, strong load-bearing capacity, anti-wear;
◆ The disassembly and assembly of the rear cover of the car body is quick and convenient, which is convenient for inspection and maintenance;
◆ AC drive motor, no carbon brush, basically no maintenance, greatly reducing maintenance costs;
◆Using a new type of vertical motor, the driving belt is vibration-reducing, and the driving system automatically settles with the undulations of the road surface, ensuring that the driving wheel is always in contact with the ground and is not prone to slipping, making the passing performance of the stacker forklift superior. The performance is better than that of ordinary horizontal motors For stability and easy maintenance;
◆ Integrated micro switch design, easy to replace;
◆ The cover of the battery box is easy to open, and it is more convenient to take out the battery, making maintenance and battery replacement easier and simpler;
◆ Controller self-diagnosis system, displaying fault codes through the handheld unit, making troubleshooting more convenient;
◆ Micro switch integrated design, easy maintenance and replacement;
◆ Emergency reverse driving function, in the process of backward driving, once the operator hits an object behind his back, the operator will naturally react with his body to hit the reverse button of the handle, and the car immediately reverses urgently to prevent the operator from being injured.
◆ Rmtzn can be customized according to the requirements of different customers to meet the different needs of different industries 1V1 tailor-made!
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Item No.
unit
RMT002748
RMT002749
RMT0027450
RMT002751
RMT002752
RMT002753
Rated load
kg
1500
1500
1500
1500
1500
1500
load center distance
mm
500
500
500
500
500
500
Fork lift height
mm
1600
2000
2500
3000
3500
4000
Mast lowered to minimum vehicle height
mm
2010
1485
1735
1985
2235
2485
Rack rises to maximum vehicle height
mm
2315
2715
3215
3715
4215
4715
Vehicle length (including forks)
mm
2920
2920
2920
2920
2920
2920
Vehicle width
mm
925
925
925
925
925
925
wheelbase
mm
1415
1415
1415
1415
1415
1415
Fork length
mm
1070
1070
1070
1070
1070
1070
Fork outer width
mm
210~680
210~680
210~680
210~680
210~680
210~680
Fork inner width
mm
10~480
10~480
10~480
10~480
10~480
10~480
Fork thickness
mm
35/40
35/40
35/40
35/40
35/40
35/40
Forks lowered to minimum height
mm
60
60
60
60
60
60
Minimum ground clearance
mm
60
60
60
60
60
60
Minimum turning radius wa with pedals
mm
2160
2160
2160
2160
2160
2160
Minimum turning radius wa without pedals
mm
1740
1740
1740
1740
1740
1740
Minimum stacking channel width (theoretical value) Asts
mm
3070
3070
3070
3070
3070
3070
Empty /full load driving speed
km/h
5/4.5
5/4.5
5/4.5
5/4.5
5/4.5
5/4.5
Empty /full load lifting speed
mm/s
80/50
80/50
80/50
80/50
80/50
80/50
No-load /full-load descent speed
mm/s
100/100
100/100
100/100
100/100
100/100
100/100
No-load /full-load maximum gradeability
%
8/5
8/5
8/5
8/5
8/5
8/5
load wheel
mm
Φ210*85
Φ210*85
Φ210*85
Φ210*85
Φ210*85
Φ210*85
drive wheel
mm
Φ230*75
Φ230*75
Φ230*75
Φ230*75
Φ230*75
Φ230*75
balance wheel
mm
Φ115*55
Φ115*55
Φ115*55
Φ115*55
Φ115*55
Φ115*55
wheel type
/
Polyurethane
Polyurethane
Polyurethane
Polyurethane
Polyurethane
Polyurethane
Drive motor power
kw
1.5
1.5
1.5
1.5
1.5
1.5
Lifting motor power
kw
2.2
2.2
2.2
2.2
2.2
2.2
Battery voltage /capacity
v/Ah
24/210
24/210
24/210
24/210
24/210
24/210
Machine weight (including battery)
kg
1840
1880
1930
1970
2030
2096
Item No.
unit
RMT002754
RMT002755
RMT002756
RMT002757
RMT002758
RMT002759
Rated load
kg
2000
2000
2000
2000
2000
2000
load center distance
mm
500
500
500
500
500
500
Fork lift height
mm
1600
2000
2500
3000
3500
4000
Mast lowered to minimum vehicle height
mm
2010
1485
1735
1985
2235
2485
Rack rises to maximum vehicle height
mm
2315
2715
3215
3715
4215
4715
Vehicle length (including forks)
mm
3335
3335
3335
3335
3335
3335
Vehicle width
mm
925
925
925
925
925
925
wheelbase
mm
1415
1415
1415
1415
1415
1415
Fork length
mm
1070
1070
1070
1070
1070
1070
Fork outer width
mm
210~680
210~680
210~680
210~680
210~680
210~680
Fork inner width
mm
10~480
10~480
10~480
10~480
10~480
10~480
Fork thickness
mm
35/40
35/40
35/40
35/40
35/40
35/40
Forks lowered to minimum height
mm
60
60
60
60
60
60
Minimum ground clearance
mm
60
60
60
60
60
60
Minimum turning radius wa with pedals
mm
2160
2160
2160
2160
2160
2160
Minimum turning radius wa without pedals
mm
1740
1740
1740
1740
1740
1740
Minimum stacking channel width (theoretical value) Asts
mm
3070
3070
3070
3070
3070
3070
Empty /full load driving speed
km/h
5/4.5
5/4.5
5/4.5
5/4.5
5/4.5
5/4.5
Empty /full load lifting speed
mm/s
80/50
80/50
80/50
80/50
80/50
80/50
No-load /full-load descent speed
mm/s
100/100
100/100
100/100
100/100
100/100
100/100
No-load /full-load maximum gradeability
%
8/5
8/5
8/5
8/5
8/5
8/5
load wheel
mm
Φ210*85
Φ210*85
Φ210*85
Φ210*85
Φ210*85
Φ210*85
drive wheel
mm
Φ230*75
Φ230*75
Φ230*75
Φ230*75
Φ230*75
Φ230*75
balance wheel
mm
Φ115*55
Φ115*55
Φ115*55
Φ115*55
Φ115*55
Φ115*55
wheel type
/
Polyurethane
Polyurethane
Polyurethane
Polyurethane
Polyurethane
Polyurethane
Drive motor power
kw
1.5
1.5
1.5
1.5
1.5
1.5
Lifting motor power
kw
2.2
2.2
2.2
2.2
2.2
2.2
Battery voltage /capacity
v/Ah
24/210
24/210
24/210
24/210
24/210
24/210
Machine weight (including battery)
kg
2040
2110
2170
2235
2286
2336
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■ Technical support
1. Telephone technical support
Rmtzn provides a series of services to meet customer needs. Rmtzn's telephone technical support service aims to quickly and correctly deal with partners' problems at the first time, and provides normal working hours and overtime remote telephone technical support outside normal working hours.
• Service Overview
The following ("Service Description") elaborates on the remote service content included in the Rmtzn telephone technical support service. Through this support service plan, you can obtain Rmtzn technical support services by telephone within the time period specified in this service description. Call the technical support number indicated on the Rmtzn quotation order and other media to obtain technical support services.
The above technical support number services are available in mainland China. For services in Hong Kong, Macao, Taiwan and other regions, please refer to other regional service descriptions.
Enhanced Telephone Technical Support Service Provided: Rmtzn Remote Telephone Technical Supportcountry and region
Telephone Technical Support Hours
Mainland China and Hong Kong, Macao and Taiwan regions
Monday to Sunday 8:30am-5:30pm
other areas
See Rmtzn other regional service instructions
♦ Service hours are based on Eastern Standard Time (EST)
• Customer Responsibilities
If there is any failure of Rmtzn products, the customer should call the free technical support number marked on the Rmtzn quotation, order and other media, and contact the Rmtzn technical support department. A. Before calling Rmtzn, the customer should prepare the following information: 1) The customer number registered by the customer on Rmtzn 2) The product number and model 3) The product serial number 4) The user should be at the location of the device and follow the guidance of Rmtzn technicians B . When communicating with Rmtzn by phone, the customer should prepare the following information: 1) Detailed description of the fault 2) If conditions permit, prepare a document description of the fault and pictures of equipment faults and other important information confidentiality or proprietary claims. The customer promises that any information or data provided or sent to Rmtzn (by telephone, mail or other means) is not confidential or proprietary to the customer.
This Service Description is subject to and supplements the terms and conditions of the higher-level agreement signed between the client and Rmtzn. In the absence of such an agreement, this document is subject to and in addition to Rmtzn's standard terms and conditions of sales, service and technical support, which are available upon request by writing to or visiting www.rmtzn.com. In the event of a conflict between this article and any such term or condition, this article shall prevail. Rmtzn reserves the right to make additions or modifications to this article and the products and services it describes at any time without prior notice.
2. Online technical support
All end customers targeted by Rmtzn can enjoy web support and Rmtzn technical support services within the service period. If a product fails, customers can directly log in to the Rmtzn website service area through the Internet, search for special product services or notify Rmtzn to provide technical personnel and required parts for customers. Onsite support services will be provided in the country and region where the customer makes the service request, and are limited to countries and regions that are able to provide the products and parts purchased by the customer.
Please refer to the quotation for the specific service period. The online support service after the period shall be determined according to the Rmtzn service terms. If additional payment is required, Rmtzn will notify the customer as soon as possible. Rmtzn consumables and accessories such as wearing parts, batteries and others are subject to specific support services, notwithstanding the period of service.
3. On-site service technical support
On-site service provides service and support for customers' Rmtzn products outside the area of purchase. The service provided by Rmtzn (Jiangsu) is limited to mainland China. When customers experience a problem outside of their country, they can request Worldwide Service in any country where their products are supported. Service details and parts availability may vary by country. Customers should understand that due to the distance and traffic conditions of the product location, the response speed of the door-to-door service provided in different places will vary. Customers can obtain technical support in three ways 1) Customers can call the call center in their current area. 2) Customers can call the customer service representative or technical support representative listed on the quotation. 3) If repairs are required, Rmtzn technicians will arrange service through the Rmtzn call center at the customer's location. Rmtzn does not exclude that door-to-door services may be provided by Rmtzn service partners.■ After-sales service
• Product Warranty Product Service Policy
Rmtzn warrants to the customer that, unless otherwise specified, all products will be free from defects in workmanship or material under normal use for a period of ninety (90) days from the date of shipment. Within ninety (90) days from the date of purchase, if the customer finds a defect, Rmtzn will choose to replace or repair the product. The invoice and related documents must be attached at the same time.
Products are free from defects in materials or workmanship as determined by Rmtzn. Repair or exchange is the entire compensation Rmtzn may offer to the customer.
Rmtzn promises a 1-year product warranty. If there is a quality problem within the warranty period, if on-site service is not required, Rmtzn will provide technical support services such as telephone and online, and express repair parts and bear the cost; if on-site service is required, Rmtzn promises on-site service within 48 hours , the relevant expenses shall be borne by Rmtzn. Rmtzn makes no warranties other than those stated above.
Rmtzn shall not be liable for catalog product defect claims or warranty claims arising from catalog product misuse, improper selection or improper application of catalog products. Rmtzn makes no warranties, implied or otherwise, other than those expressly provided by Rmtzn or the manufacturer of the product.
• The scope of product guarantee service
must have the original or photocopy of the invoice for product replacement. If the invoice is lost or the customer requests to re-issue the invoice, the customer needs to fill in the "Application Form for Issuing Special VAT Invoice with Red Letters" and provide Rmtzn to the competent tax authority.
(1) There is no need to replace the invoice for the same quantity of unit price products.
(2) The original ordinary invoice is returned for a different quantity of unit price product, and a new invoice will be issued. If the value-added tax invoice is issued in the current month and has not been certified, the original copy will be returned and a new invoice will be issued. If the original has been certified, the red-letter VAT special invoice notice issued by the tax bureau where the customer is located shall be provided, and the invoice shall be issued according to the notice. For uncertified invoices issued every other month, customers need to fill out the "Application Form for Issuing Special VAT Invoices in Red Letters" to the competent tax authority. Due to the tax bureau's restrictions on the red-letter value-added tax invoice notice issued by the seller, the processing time is relatively long. It is recommended that the customer verify the invoice and proceed according to (2).
Maintenance
For those who meet the above conditions, in principle, customers should bring relevant certificates and goods to Rmtzn customer service outlets for return and repair services; if the goods need to be returned by express or mail under special circumstances, they must be confirmed with Rmtzn customer service outlets before shipment. Acceptance number, otherwise it will not be accepted; if the return and repair are caused by the customer, the freight will be borne by the customer; if the return and repair are caused by Rmtzn, the freight will be borne by Rmtzn.
Due to the regulations on the management of value-added tax invoices, the processing of special value-added tax invoices must be processed within 90 days from the original date of issuance.
National after-sales service hotline: 400-993-1898
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